{"title":"Voltsport Support and Customisations Services","description":"\u003cp\u003eThis is our range of services, customisations and support you can add to your cart along with any components\/controllers, motors or accessories you require.\u003c\/p\u003e","products":[{"product_id":"sevcon-dvt-software-download","title":"Sevcon DVT Software (Download)","description":"\u003cp\u003eThe Sevcon DVT software is used to calibrate and configure the following Sevcon motor controllers:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGen4 Size 2s (All voltages).\u003c\/li\u003e\n\u003cli\u003eGen4 Size 4s (All voltages).\u003c\/li\u003e\n\u003cli\u003eGen4 Size 6s (All voltages).\u003c\/li\u003e\n\u003cli\u003eGen4 Size 8\u003c\/li\u003e\n\u003cli\u003eGen4 Size 10\u003c\/li\u003e\n\u003cli\u003eGen5 Size 9\u003c\/li\u003e\n\u003cli\u003eespAC\u003c\/li\u003e\n\u003cli\u003eClearview Display\u003c\/li\u003e\n\u003cli\u003eHigh Voltage DCDCs\u003c\/li\u003e\n\u003cli\u003eDragon8\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eVOLTSPORT IS AN OFFICIAL LICENSE DISTRIBUTOR FOR THE DVT SOFTWARE. If you require a license and you already have the IXXAT dongle, go ahead and contact us on \u003cb\u003elicenses@voltsport.co.uk.\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThe following controllers cannot be configured using DVT:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eMillipaK\u003c\/li\u003e\n\u003cli\u003ePowerPaK\u003c\/li\u003e\n\u003cli\u003eMicroPaK\u003c\/li\u003e\n\u003cli\u003eSmartView Display\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThe DVT software only works with the IXXAT dongle\u003c\/span\u003e, which we can also supply\u003cspan\u003e \u003c\/span\u003e\u003cb\u003e-it will not work with any other type of dongle.\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eUpon purchase of the IXXAT dongle with us, we will supply the basics to get you started.\u003c\/p\u003e\n\u003cp\u003eIf you require any more advanced help, don't hesitate to get in contact.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eThe DVT software can help you:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eConfigure the Sevcon motor controllers\u003c\/li\u003e\n\u003cli\u003eDiagnose the motor controllers\u003c\/li\u003e\n\u003cli\u003eChange parameters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eSome technical knowledge required.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eJust looking for the license?\u003c\/strong\u003e\u003cbr\u003e\u003ca href=\"https:\/\/voltsport.co.uk\/pages\/request-dvt-license\"\u003eRequest DVT License – Voltsport\u003c\/a\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"Sevcon (BorgWarner)","offers":[{"title":"Default Title","offer_id":56150559392076,"sku":"ACC_SW_DVT","price":100.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0961\/8676\/1548\/files\/Untitled_7_1-1100x1100w_36be1e24-f672-4c44-a091-acbc74541240.png?v=1765279560"},{"product_id":"voltsport-custom-wiring-harness","title":"Voltsport Custom Wiring Harness – Motor Controller to Motor","description":"\u003cp\u003eThe Voltsport Custom Wiring Harness is a made-to-order electrical cable assembly designed to connect a motor controller to an electric motor. Each harness is built to your specific requirements using a detailed configuration checklist provided by Voltsport at the time of purchase.\u003c\/p\u003e\u003cp\u003eUsing the checklist, our team determines exactly which pins to wire up based on your setup, including:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eEncoder type (e.g. Hall effect, incremental, absolute)\u003c\/li\u003e\n\u003cli\u003eAccessories such as temperature sensors, brakes, or resolver connections\u003c\/li\u003e\n\u003cli\u003eConnector types and pin configurations specific to your motor and controller\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eThis ensures a precise, plug-and-play harness tailored to your drivetrain — eliminating guesswork and reducing installation time. Suitable for use in electric vehicles, e-bikes, industrial machinery, and custom EV conversions.\u003c\/p\u003e\u003cp\u003eOnce you have placed your order, Voltsport will send you the wiring harness configuration checklist to complete before production begins.\u003c\/p\u003e","brand":"Voltsport","offers":[{"title":"Default Title","offer_id":58303693128012,"sku":null,"price":350.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0961\/8676\/1548\/files\/voltsport_logo.jpg?v=1785843641"},{"product_id":"voltsport-clone-my-controller-service","title":"Voltsport - Clone My Controller Service","description":"\u003cp\u003eUse this service if you would like us to \u003cstrong\u003eclone \u003c\/strong\u003eyour previous controller so it can be plugged in to your application\/system as a replacement.\u003c\/p\u003e\n\u003cp\u003ePrevious controller to be cloned must still be able to be turned on in order to have an exact clone. The controller has a DCF - Device Configuration File, which we can retrieve and load onto your new controller. In some cases, we may have an offline file - but this entirely depends on whether we were your original supplier or this is a common setup.\u003c\/p\u003e\n\u003cp\u003eWhen adding this service, send us the controller reference and a relevant order number (as in, have you purchased this from us or someone else?).\u003c\/p\u003e","brand":"Voltsport","offers":[{"title":"Default Title","offer_id":58311541752140,"sku":null,"price":175.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0961\/8676\/1548\/files\/gen4-size4.svg?v=1786009405"},{"product_id":"voltsport-one-hour-engineering-support-session","title":"Voltsport - One-hour engineering support session","description":"\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eVoltsport Remote Engineering Support — 1 Hour\u003c\/strong\u003e Need help diagnosing a controller issue, checking wiring, or getting your system running smoothly? Book a one‑hour remote support session with a Voltsport engineer and get expert guidance tailored to your setup.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eSupport is delivered through Microsoft Teams, with optional remote access to the computer connected to your controller when needed (e.g. TeamViewer).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eYour session includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul role=\"list\"\u003e\n\u003cli\u003e\nReview of the information you provide\n\u003c\/li\u003e\n\u003cli\u003e\nPre‑session preparation\n\u003c\/li\u003e\n\u003cli\u003e\nA live one‑hour support call\n\u003c\/li\u003e\n\u003cli\u003e\nShort follow‑up recommendations\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u003cem\u003ePlease note: Some issues cannot be resolved remotely if they involve damaged hardware, incorrect wiring, incompatible components, missing system information or unavailable software access.\u003c\/em\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eA simple, effective way to get professional help when you need it most.\u003c\/span\u003e\u003c\/p\u003e","brand":"Voltsport","offers":[{"title":"Default Title","offer_id":58311554728268,"sku":null,"price":175.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0961\/8676\/1548\/files\/background-main-page.png?v=1764765380"},{"product_id":"voltsport-additional-engineering-support-in-same-session","title":"Voltsport - Additional engineering support (in same session)","description":"\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eVoltsport Remote Engineering Support — Additional time 1 hour\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e Need help diagnosing a controller issue, checking wiring, or getting your system running smoothly? Book a one‑hour remote support session with a Voltsport engineer and get expert guidance tailored to your setup.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eSupport is delivered through Microsoft Teams, with optional remote access to the computer connected to your controller when needed (e.g. TeamViewer).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eYour session includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul role=\"list\"\u003e\n\u003cli\u003eReview of the information you provide\u003c\/li\u003e\n\u003cli\u003ePre‑session preparation\u003c\/li\u003e\n\u003cli\u003eAn additional live one‑hour support call during the same session\u003c\/li\u003e\n\u003cli\u003eShort follow‑up recommendations\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u003cem\u003ePlease note: Some issues cannot be resolved remotely if they involve damaged hardware, incorrect wiring, incompatible components, missing system information or unavailable software access.\u003c\/em\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eA simple, effective way to get professional help when you need it most.\u003c\/span\u003e\u003c\/p\u003e","brand":"Voltsport","offers":[{"title":"Default Title","offer_id":58311562232140,"sku":null,"price":150.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0961\/8676\/1548\/files\/background-main-page.png?v=1764765380"},{"product_id":"voltsport-three-hour-engineering-support","title":"Voltsport - Three Hour Engineering Support","description":"\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eVoltsport Remote Engineering Support — Three hours\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e Need help diagnosing a controller issue, checking wiring, or getting your system running smoothly? Book a three‑hour remote support session with a Voltsport engineer and get expert guidance tailored to your setup.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eSupport is delivered through Microsoft Teams, with optional remote access to the computer connected to your controller when needed (e.g. TeamViewer).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eYour session includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul role=\"list\"\u003e\n\u003cli\u003eReview of the information you provide\u003c\/li\u003e\n\u003cli\u003ePre‑session preparation\u003c\/li\u003e\n\u003cli\u003eThree Hours live help\u003c\/li\u003e\n\u003cli\u003eShort follow‑up recommendations\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u003cem\u003ePlease note: Some issues cannot be resolved remotely if they involve damaged hardware, incorrect wiring, incompatible components, missing system information or unavailable software access.\u003c\/em\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eA simple, effective way to get professional help when you need it most.\u003c\/span\u003e\u003c\/p\u003e","brand":"Voltsport","offers":[{"title":"Default Title","offer_id":58311576551756,"sku":null,"price":450.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0961\/8676\/1548\/files\/background-main-page.png?v=1764765380"},{"product_id":"voltsport-six-hour-engineering-support","title":"Voltsport - Six Hour Engineering Support","description":"\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eVoltsport Remote Engineering Support — Six hours\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e Need help diagnosing a controller issue, checking wiring, or getting your system running smoothly? Book a six‑hour remote support session with a Voltsport engineer and get expert guidance tailored to your setup.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eSupport is delivered through Microsoft Teams, with optional remote access to the computer connected to your controller when needed (e.g. TeamViewer).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eYour session includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul role=\"list\"\u003e\n\u003cli\u003eReview of the information you provide\u003c\/li\u003e\n\u003cli\u003ePre‑session preparation\u003c\/li\u003e\n\u003cli\u003eSix Hours live help\u003c\/li\u003e\n\u003cli\u003eShort follow‑up recommendations\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u003cem\u003ePlease note: Some issues cannot be resolved remotely if they involve damaged hardware, incorrect wiring, incompatible components, missing system information or unavailable software access.\u003c\/em\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eA simple, effective way to get professional help when you need it most.\u003c\/span\u003e\u003c\/p\u003e","brand":"Voltsport","offers":[{"title":"Default Title","offer_id":58311579631948,"sku":null,"price":450.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0961\/8676\/1548\/files\/background-main-page.png?v=1764765380"},{"product_id":"voltsport-urgent-same-day-engineering-support","title":"Voltsport - URGENT \/ Same-Day engineering support","description":"\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eVoltsport Remote Engineering Support — URGENT or Same Day support\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e Need help diagnosing a controller issue, checking wiring, or getting your system running smoothly? Book a remote support session with a Voltsport engineer and get expert guidance tailored to your setup.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eSupport is delivered through Microsoft Teams, with optional remote access to the computer connected to your controller when needed (e.g. TeamViewer).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eYour session includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul role=\"list\"\u003e\n\u003cli\u003eReview of the information you provide\u003c\/li\u003e\n\u003cli\u003ePre‑session preparation\u003c\/li\u003e\n\u003cli\u003e1 hour, change quantity for what is required.\u003c\/li\u003e\n\u003cli\u003eShort follow‑up recommendations\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u003cem\u003ePlease note: Some issues cannot be resolved remotely if they involve damaged hardware, incorrect wiring, incompatible components, missing system information or unavailable software access.\u003c\/em\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eA simple, effective way to get professional help when you need it most.\u003c\/span\u003e\u003c\/p\u003e","brand":"Voltsport","offers":[{"title":"Default Title","offer_id":58311580877132,"sku":null,"price":225.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0961\/8676\/1548\/files\/background-main-page.png?v=1764765380"},{"product_id":"voltsport-on-site-engineering-support","title":"Voltsport - On-site Engineering support","description":"\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eVoltsport On-site Engineering Support \u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e Need help diagnosing a controller issue, checking wiring, or getting your system running smoothly?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eSupport is on-site, with you. You'll provide safety information and risk assessment upfront.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eYour visit includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul role=\"list\"\u003e\n\u003cli\u003eInvestigation of issues\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003ePractical help required there and then\u003c\/li\u003e\n\u003cli\u003eAny reasonable request to improve performance or usability\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u003cem\u003ePlease note: Some issues cannot be resolved remotely if they involve damaged hardware, incorrect wiring, incompatible components, missing system information or unavailable software access.\u003c\/em\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eA simple, effective way to get professional help when you need it most.\u003c\/span\u003e\u003c\/p\u003e","brand":"Voltsport","offers":[{"title":"Default Title","offer_id":58311583170892,"sku":null,"price":1200.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0961\/8676\/1548\/files\/background-main-page.png?v=1764765380"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0961\/8676\/1548\/collections\/voltsport_logo.jpg?v=1786009628","url":"https:\/\/voltsport.co.uk\/collections\/voltsport-support-and-customisations-services.oembed","provider":"Voltsport","version":"1.0","type":"link"}